HELP
CHRISTMAS POSTAGE LAST ORDER DATES:
To ensure delivery in time for Christmas please review the information below on last order dates.
ITALY
Standard products: Monday, December 18th
Personalized products: Saturday, December 16th
CENTRAL EUROPE (France, Spain, Germany, Austria, Netherlands, Belgium, Luxemburg)
Standard products: Monday, December 18th
Personalized products: Saturday, December 16th
EASTERN EUROPE + SCANDINAVIA + UK + IRELAND + SWITZERLAND
Standard products: Monday, December 18th
Personalized products: Friday, December 15th
USA + CANADA + MIDDLE EAST + MALTA + GREECE + TURKEY
Standard products: Sunday, December 17th
Personalized products: Friday, December 15th
ASIA + CENTER/SOUTH AMERICA
Standard products: Saturday, December 16th
Personalized products: Thursday, December 14th
AUSTRALIA
Standard products: Thursday, December 14th
Personalized products: Tuesday, December 12th
SHIPPING TIMES AND COSTS
Express Shipping: Delivery in 1-2 working days* EUR 3,99
Deliveries are made during business hours Monday through Friday, with the exception of holidays.
The courier will attempt delivery at the address provided in your order. In the event of a failed delivery, your package will be delivered to the nearest Poste Italiane Access Point.
All orders are processes automatically, therefore we are unable to modify shipping and delivery schedules.
*Your order will be delivered in 1-2 working days from shipping confirmation.
Island and remote zones will require 1 additional day for delivery.
If your order includes one or more personalized products, please consider approximately 1 extra day for delivery.
SHIPPING RESTRICTIONS
For Italy we are unable to ship orders to Livigno, Campione d'Italia, San Marino, Città del Vaticano. Orders made to any of these addresses will be cancelled.
The delivery address of your order must match the country site in which you place your order. Orders made from a different country site than the delivery address will be automatically canceled. Please select the correct country site for your order from the link in the footer ("SHIP TO:").